BowenECM
SOLUTIONS
Electronic Content Management software and consulting services
BECM Identity and Application Management for SOX - HRIS
Leverage FileNet P8 workflow to automate user identity management for new hires and existing employees. Instead of submitting an email or help desk request that simply tasks administrators to update user security and log their actions this solution automates the process from request to completion. For example a new employees’ supervisor can create a simple workflow request and request access to several software applications or physical security access areas. The workflow request is then automatically received by each application or security owner, reviewed and if approved the solution will add the user to the active directory group which minimizes delays and ensures accuracy. At the completion of the workflow request all approvals for application request are collected and stored in FileNet.
The same solution performs scheduled security reports by user and by software application. The software application report is sent to the application owner for review via FileNet Workflow and recorded in the content management system.
BECM FileNet P8 Capacity Planning, Monitoring and Management
Easily track system growth, FileNet system performance and workflow. The CPMM application collects document storage usage within FileNet and allows for reporting over date intervals. Easily see peek hours, days or months and proactively manage FileNet disk space storage. Workflow monitoring includes aging work items, component monitoring and conductor queue automated notifications. The system administrators are notified when components fail to process work items and receive the exception message for all conductor work items via email without checking the P8 system.
Unlike other monitoring applications CPMM does not collect operating system metrics, rather the program simulates actual user activity by exercising the FileNet APIs on interval which is collected to a database. This information is then used to establish baselines and hourly statistics. Now when users report a slow down you know at eight in the morning queries run at 5 seconds are now 12 seconds which substantiates there is in fact a problem with FileNet. Trend these queries over time and see system performance over the work day. Now you have some numbers to work with and can see user load, the impact of data accumulation on queries and user load.
BECM Workflow Archive Utility for FileNet P8
The workflow archive utility collects all information about a given FileNet workflow prior to completion and stores this data as a document in FileNet. Data collected includes the workflow map history, attachments, step names, step responses, all workflow events and user actions. The document added to FileNet includes metadata fields from the workflow and primary attachment(s) which is used to populate the new archived document metadata. Following the system scheduled archive process event logs are then pruned to ensure the event log tables do not become excessively large.